Renewing Your Prescription Online

In the realm of healthcare, the continuity of medication is crucial, especially for those on long-term drug therapies for various medical conditions. Are you tired of long waiting times and delayed medical appointments for your online prescription renewal? At, we understand your frustration.

This is why we simplified the process. Thanks to our fast and efficient service, you can get your prescription renewed online with total peace of mind. Don’t wait any longer; make an appointment with one of our healthcare professionals now!

Do you need an online prescription medication renewal?

Your prescription has expired and you are no longer able to contact your prescribing doctor. This scenario is unfortunately increasingly common in Quebec due to the shortage of family doctors. Our online doctor service makes it possible to obtain a diagnosis during your medical consultation as well as treatment plans that will contribute to your recovery.

There’s no need to stress in such a situation. Opt for an online prescription consultation with one of our doctors and get your renewal in minutes. Contact us for peace of mind today and in the future.

At, we’re proud to offer you our online prescription renewal service, designed to meet your health needs quickly and efficiently.

Whether you’re a busy student, an active professional, or a senior citizen, our service is made for you. We work with family doctors dedicated to the health of Quebecers and Canadians, to offer you a first-rate online prescription renewal service.

How to submit a request, speak with an online doctor, and get a prescription renewed

The prescription process is simple:

  1. Submit an online prescription refill request on our site.
  2. Get paired with one of our doctors for an online consultation.
  3. Have your teleconsultation with the doctor.

Your online doctor will assess your health, answer your questions, and determine the type of medication that suits you the best. If a prescription is necessary, the doctor will write it and send it directly to your current pharmacy. You can then choose to pick up your medications on site or ask your pharmacy team to deliver it to your home.

With, online prescription renewal has never been so simple and accessible for all patients! Don’t let renewing your prescription online become a source of stress. With, you have the ability to manage your medical prescriptions efficiently and hassle-free.

Trust our health professionals to support you in this process. Ready to experience a health service tailored to your needs? Contact us for peace of mind today and in the future.

A doctor sitting at her desk filling out a form with a pen in hand to renew a prescription online

FAQ: Online prescription renewal

How do I get an online prescription renewal with

It’s very easy to get a prescription renewal. Just speak with one of our health care providers. They will determine your needs with you and can re-prescribe your medications. Everything will be sent to the pharmacy in a few minutes.

Can all medications be renewed virtually?

This is a great question. The answer is: no.

A large number of medications cannot be renewed this way, since they require regular follow-up with a family doctor, whereas other medications are prescribed by specialists instead. A third category includes controlled substances, for which the Collège des Médecins du Québec has prohibited their online prescriptions (Opioids, Benzodiazepines, ADHD medications, etc). These categories of medications cannot be renewed virtually, and it would take too long to name them exhaustively.

What types of medications can I renew virtually?

First, let’s clarify that we don’t prescribe any narcotics or controlled substances such as those appearing on this nearly comprehensive government list. Generally speaking, medications for the following conditions can be re-prescribed virtually: diabetes, cholesterol, asthma, hypertension, thyroid conditions, oral contraception, birth control, gastroesophageal reflux, anxiety, depression, erectile dysfunction, herpes cold sores, acne creams, and certain infections in certain contexts only.

Can I have my prescriptions delivered?

Most pharmacies offer to deliver your medications to your home. However, if yours does not offer this service, we can send the prescription to a virtual pharmacy of your choice that will deliver them to you quickly.

Your health is our priority, and we do everything we can to facilitate your treatment.

Are online consultations secure and confidential?

Absolutely! We take the security and confidentiality of your personal information very seriously. Our online consultations are secure, and your medical history and pharmacy record are protected, since they are contained within government software. You can therefore use our online prescription renewal service in total confidence.

How can I pay to renew my prescription online?

The payment for your online prescription renewal is made directly on our site. We accept several payment methods to allow you to choose the one that suits you the best. Your complete prescription will then be forwarded directly to the pharmacy of your choice.

Is it possible to renew a prescription for a family member?

Of course! At, we know how important it is to take care of each and every member of your family. We therefore make it easier for you to renew prescriptions for your loved ones.

Whether it’s for your children, your aging parents, another family member or someone visiting you from abroad our health professionals are ready to assist you. Our online prescription renewal service offers you the ability to effectively manage the health needs of your entire family, whether they are Canadian citizens or not.

How long does it take to renew my prescription online?

Getting your prescription renewed online depends on several factors, including the complexity of your request and the response time of our doctors. However, our goal is to provide you with a fast service. Patients often receive their new prescription in just less than 60 minutes. However sometimes it can take the pharmacy a few hours to prepare the medication!

If you have an old prescription, we also offer a prescription renewal service, available 12 hours a day. Simply fill out an online prescription refill request form, and the doctor you consult will take care of the rest.

If you lost your last prescription, our online prescription renewal service can also assist you. Our doctors will examine your request and may write a new prescription for your treatment, if necessary.

Remember: digital prescription renewal is an easy and accessible process, available for all the members of your family. We’re there to help you every step of the way, and we look forward to welcoming you to our big family!

Can Canadian pharmacists renew prescriptions?

In Canada, the practice of pharmacy allows pharmacist owners and their pharmacy staff to renew prescriptions under certain conditions. This is particularly relevant for patients who are on regular medication and need a continuous supply. Pharmacists have the authority to renew or extend a prescription if they deem it safe and necessary for the patient’s health. This process usually involves a review of the patient’s medication history and possibly a consultation to ensure the ongoing suitability of the medication.

However, there are limitations to this service. While some pharmacies offer automatic renewals for certain medications, this is not universally available for all types of prescriptions. The ability to renew a prescription depends on the specific medication, the patient’s medical history, and provincial regulations governing pharmacy services.

If your pharmacists cannot renew your medication anymore, consulting one of our doctors online could give you access again to those prescriptions.

Why Choose for Your Prescription Renewals?

Opting for for renewing your prescription offers several advantages over traditional pharmacy renewals. Firstly, our service provides a comprehensive medical review by Canadian-licensed doctors, ensuring that your medication is still the best fit for your current health condition. This is especially important for those with complex medical histories or those on multiple medications.

Secondly, our virtual platform allows for convenient and prompt renewals, eliminating the need for physical visits to a clinic, which can be time-consuming and challenging for some patients.

Lastly, ensures that your prescription renewal is not just a repeat of medication but a part of an ongoing, holistic approach to your healthcare, considering any changes in your health status or new medical insights. This proactive approach to healthcare, blending convenience with quality medical advice, is what sets apart in managing your prescription needs.